Rental Conditions

DRIVER REQUIREMENTS
REQUIRED DOCUMENTS
At the time of vehicle pick-up at Skyes Car Rental offices, the following documents must be presented. At least one of the documents must be chip-based:

  • Passport
  • Entry stamp to Türkiye
  • National ID card
  • Driver’s license

Driver’s license duration requirements:

  • Economy class vehicles: Minimum 3 years
  • Mid-size vehicles: Minimum 3 years
  • Premium and SUV vehicles: Minimum 5 years

MINIMUM DRIVER AGE
Minimum age requirements based on vehicle segment:

  • Economy class: At least 22 years old
  • Mid-size: At least 23 years old
  • Premium and SUV: At least 24 years old

CREDIT CARD REQUIREMENTS
A credit card in the driver's name is required at the time of vehicle delivery. Number of cards based on vehicle segment:

  • Economy and mid-size: 1 credit card
  • Premium and SUV: 2 credit cards

SECURITY DEPOSIT
A pre-authorization (provision) will be taken from the credit card at the time of delivery:

  • Economy class: 4,500 TRY
  • Mid-size: 5,000 TRY
  • Premium and SUV: 6,000 – 10,000 TRY
    Note: 2 credit cards are mandatory for Premium and SUV vehicles.

USE OF CORPORATE CREDIT CARDS
If a company credit card will be used:

  • A letter of authorization on company letterhead
  • Company stamp
  • Wet signature from a company partner or board member
  • Signature circular of the signing person must be provided

RELEASE OF DEPOSIT
The pre-authorized amount will be automatically released within 20 business days from vehicle return.
You can follow up with your bank regarding the status.
It can also be tracked via internet banking under “Pending Transactions” or “Blocked Amounts.”


MILEAGE LIMIT
Mileage limit and rental duration are specified in the contract. If exceeded:

  • Economy and mid-size: 5 TRY + VAT per km
  • Premium, SUV, 9-seater, and luxury group: 7.5 TRY + VAT per km

FUEL POLICY
Vehicles are delivered with at least ¼ tank of fuel. If not returned with the same level:

  • Cost of missing fuel
  • 50 TRY service fee
    will be charged.

CREDIT SCORE CHECK (FİNDEKS)
A Findeks credit score check is performed at Skyes Car Rental offices. If your score is below the required threshold, the reservation will be canceled. Skyes Car Rental is not liable for such cancellations.


RESERVATION CHANGES & EXTENSIONS
For prepaid reservations, changes are not allowed. The reservation must be canceled and a new one made.
If you wish to extend your rental, please contact Skyes offices. Support will be provided based on current promotional rates.


CANCELLATION & REFUND POLICY
For prepaid reservations:



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